By Nina L. Kaufman, Esq
Begin with the end in mind
The
most important question to ask yourself about alliances is: do I really need
one? Many business owners run around trying to "collect" them for the
sake of having them, without focusing on whether their own business needs will
get met. Or whether the work to create and sustain the alliance will outweigh
its benefits. Don't start by thinking, "I want to form an alliance -
with whom can I do it?" Start with, "I have a business goal, and an
alliance is a good way to get me there."
What
are your immediate business goals? Maybe the goal is to increase
your visibility in a certain market so that you can attract more clients. If
so, what kind of clients? More of what you already have? Larger clients?
Clients in a different industry? Will these be clients for your current product
or service offerings, or do you want to branch out into new areas? The answers
to these questions are vital, because they help you hone in on (1) whether
you will truly benefit from an alliance at this point, (2) if so, who will be
the most appropriate allies for your company, and (3) what will be the best
approach in working with them.
Finding the Right "Power Partner"
Let's
say you have decided that you can achieve your goal better, faster, more
efficiently with an ally than by yourself. Now it's time to choose the right
"power partners." "Power partners" are people or
companies that can give your business the boost that you're seeking in the way
that you're seeking it. How do you choose? Again, this ties back into the goals
you have set for your business. Among other things, you'll want to ask
yourself:
- Does this person/company offer products or services that complement mine (direct competitors are often not a good power partner choice)?
- Is the person/company attracting the kinds of clients I want to attract?
- What is this person's/company's reputation (do your homework on this one - you do not want to get into bed with a bum)?
- Is the person/company in an industry that I want to move into?
- Is the person/company a larger (or smaller) business, and if so, will that make a difference in who controls the relationship?
- How much experience does this person/company have?
- Do I enjoy working with this person/company? What is their "corporate culture" like?
- What are this person's/company's goals in collaborating with me/my company? Are they compatible with mine?
If
you can answer "yes" to most of these questions, then you're off to a
great start! Many small business owners don't take time to pre-qualify
their power partners . . . which is a significant factor in why so many
arrangements fail.
How do you want to work together?
Once
you have selected your power partner, now focus on how you will work together.
Will this be on an ongoing basis, or for a particular project? Will this
be a long term arrangement, or will you want to keep it on a short fuse? Will
you be collaborating for marketing purposes only, or will you be jointly
pitching and serving clients? Will you work exclusively with your power
partner, or will you have similar arrangements with others?
Although
people use the term "strategic alliance" to refer to a whole spectrum
of collaborative relationships (see our September 2005 article, "Watch Your Language"),
the term is most apt for arrangements where you have committed to a longer time
frame and more involved responsibilities (especially if money will be
paid, joint clients developed, and intellectual property created).
Just
like personal relationships, it's best not to get too heavily involved
before you've had a chance to test the waters. Strategic alliances work best
when they evolve naturally, over time, from successful collaborations .
. . which is better than trying to force an alliance into being. Don't be
afraid to start small.
As
an example, I have colleagues whom I met initially at a networking event. We
enjoyed each other's company and trusted each other's skills, so over the years
we began sending clients to each other (a basic referral relationship). That
has blossomed to our developing joint seminars that we pitched and presented to
local banks and other institutions, which, in turn, opened up new avenues
for clients for all of us (can you see the "power" that comes
from a "power partner"?). We are now exploring the possibilities for
products and materials that we can produce jointly. At each level, our
experience working together suggested that a deeper relationship could deliver more
value. By taking things step by step, we grew . . . with wonderful results!
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