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Tuesday, March 5, 2013
7 Steps for Generating New Business Opportunities Pt. 2
Step 4: Map it. Mapping your capabilities with your target clients' needs is an excellent way for you to determine your service strategy. You'll find that while you may be perfectly skilled in many areas, you're going after customers who don't need your particular expertise.
One common trait among many entrepreneurs is the urge to "cast a wide net" by being all things to all companies. In almost every case, however, a small business flourishes because it has a narrower service offering. Remember, a small company's value is that it can specialize in unique, top-quality services.
Develop a list of decision-making criteria that you expect your clients to use when choosing a provider in your industry. Then rank yourself (and be brutally honest) in terms of where you'd be positioned in each category. After this intense evaluation, make sure that your elevator pitch is still on target.
Step 5: Utilize marketing tools that work best for you. When deciding on a marketing strategy, implement one that fits your personality and the customers you serve. For instance, if you're terrified of getting up in front of a crowd, don't schedule yourself to participate on a panel in the hopes of generating business. You'll derail your efforts if you don't perform well.
Identify the top two marketing tools you've used in the past that have worked for your company. Let's say that's cold calling and a Web site. Then start adding new ideas for a fresh perspective. When selecting your marketing tools, also evaluate them from a financial and cost basis. Decide what will yield the best return on your efforts. Each tool should lead to a revenue-producing result in one way or another.
Step 6: Implement a plan of action. Up until now we've been in the planning mode, but now it's time to dig in and put it to work. Your action plan will also give you the map you can use to measure your progress.
Establish goals that can be reviewed at three and six months. At incremental points within each three-month period, keep checking your plan to see if you're meeting your goals. If you find you're missing the target, ask why. Were the tools appropriate for your target customer? Did you integrate the strategy, or did you just focus on one of the tools?
And don't forget to plug in specific actions that you'll do every day to help you meet your goals. That daily strategy will keep the goals of the plan top of mind.
Step 7: Exercise the plan. This final step is really straightforward: Just do it: Complete the daily actions, and then do something extra to accelerate your success plan. If you approach your plan and get butterflies in your stomach, either get over it or substitute an action that you're comfortable with so you stay on course. Don't let unplanned tasks waste precious time that should be applied toward reaching your goal. And most of all-enjoy the process!
Linda Kazares is the founder of Face-to-Face Connect. A committed entrepreneur with more than 25 years experience in sales, marketing and channel development, Linda is also an author, publisher and public speaker who presents seminars to entrepreneurs that focus on developing strategies for new business-building practices.
Monday, March 4, 2013
7 Steps for Generating New Business Opportunities Pt. 1
Entrepreneurs often live with the hope that if they build it, customers will come. But in today's economy, it takes a lot more than hope to get people to purchase your products or services: New business-building practices are a must if you want to expand.
Another necessary element is a clear-cut plan for growth. But many entrepreneurs get obsessed with creating the perfect plan. Or they never get around to putting one together. Crafting a plan is necessary, quick and effective. And we can show you how to do it. The following seven steps should take you no more than four hours to complete-a small price to pay for a tremendous upside. The result? A road map that will infuse new energy, enthusiasm and vision into your company's growth plans. So let's get started.
Step 1: Focus on your core product. A very successful e-newsletter entrepreneur has built his business around this mantra: "Prospects buy when they trust your value is applicable to them and believe your company is stable." This strong position allows him to constantly check up on the services and value he's providing his customers. Keep this statement in mind as we go through the rest of the seven steps, because internalizing this mantra is the key to a solid plan.
It's common in small, service businesses that the entrepreneur feels he or she must do everything the "big guys" do to compete. The truth is, small-business owners can really never compete in the same way. So it's essential for small businesses to differentiate themselves by focusing on the unique capabilities and core products they bring to prospects. Specialization is the entrepreneur's greatest asset.
Step 2: Keep your pitch simple. The last time you asked someone at a party what their company does, did you get a clear, concise response? Or did your eyes glaze over by the time they got to the end of their explanation? My guess is, it was probably the latter. Now imagine that same pitch being presented to prospects who don't have a glass of wine in their hands to distract them! It's not a pretty picture.
What every company needs is a simple "elevator pitch." That's a short, concise message that can communicate your message to a prospect in 30 seconds or less. It explains the value your product or service provides so the prospect understands why it's applicable to them.
Try this little exercise to test your pitch clarity quotient. Ask someone who doesn't know what you do to listen to your pitch. Explain what your company does, and watch for signs of fatigue-eyes watering, lids getting heavy, and so on. Of course, you may have the perfect pitch. But if you don't, you'll recognize it right away from verbal and physical responses.
Step 3: Stay true to who you are. Knowing who you are and what gets you excited (and bores you to tears) will help you reach your goals. Nothing can derail a growth plan more than discomfort and procrastination-it's simply human nature to procrastinate over things that cause discomfort. And there are dozens of daily business requirements that every business owner detests. If you're finding yourself putting things off, it's time to start delegating.
Stay true to who you are and what you do best: Hand off those tasks that will blow you off course because you don't like doing them, so you don't! Stretch and grow your capabilities in alignment with your interests and expertise. If accounting is your nemesis, hire a bookkeeper. If your personal organization is out of control, hire a temp to set up a new filing system. Always make sure that you're focused on your priority "A" tasks and delegate your Bs and Cs.
Stay tuned for more....
Tuesday, November 13, 2012
Cory'ism #51
Friday, July 27, 2012
A Small Change in Your Mindset can Increase Your Sales
This Is Not Only Your Problem
How To Change Your Sales Attitude And Show Your Prospects That You Care
Here’s A Scary Fact
Thursday, July 26, 2012
How to do a Great 10 Minute Presentation
business is about, the better the information is retained.
you found them and why they continue to do business with you. Give your networking
partners this information and they will refer more "best clients" to you!
Tuesday, July 24, 2012
The Importance of Speaker Introductions
- Include your name and how to pronounce it. If it is an unusual name, help the audience learn it. “It rhymes with…”
- Put in your title or position.
- Be brief, aim for about one minute. Three minutes max! Five minutes is too long.
- Include the speech title and make sure your description matches the title given.
Sunday, July 22, 2012
Friday, July 20, 2012
5 Phrases You Never Want to Hear in a Presentation
- MAKE SOME NOISE!!! Unless you’re at the MTV Music Awards this isn’t much of a crowd pleaser. The key point is this: Know Thy Audience. Your audience should dictate your style, approach, the words you use, etc. If you can’t modify your pitch to your audience you’ll turn people off quicker than you can say…
- Um… The dreaded “um” is so commonplace in our speech we often overlook it. But when you’re standing in front of a crowd, selling ‘em whatever you’re selling ‘em (and don’t be mistaken: you ARE selling) too many “ums” shows a lack of preparedness and comfort.
- Did That Make Sense? Actually, it didn’t. And on top of that, because you had to ask me I’m so disengaged at this point that I’ve started playing a game on my BlackBerry. The key here: Practice. Do it in front of a mirror. Do it in the shower. Do it in front of others. Do it in public. If you present in front of friends and family who aren’t in your field of expertise and they get it, you’ve got yourself a winner.
- What Else Can I Show You? I don’t know, you tell me, that’s why you’re standing up there on the stage and I’m sitting here eagerly in the crowd. Presentations are stories – they need a beginning, middle and end. It doesn’t matter the setting, format or style of presentation/conference/meeting. If you’re standing in front of people and telling them something, you’re spinning a story. And that means it needs all the elements of a good one.
- I Guess That’s It. Well is that the end or not? You would know better than me. Blog professionals often talk about ending strongly, and the same holds true when giving a presentation. Even saying, “That’s the end” is kind of lame – your final point (and the entire presentation arc) should make it obvious enough, and you should be able to transition instantly into the next step – be it questions, slinking off the stage, hours of clapping…
- Prepare. You might not need a word-for-word script, but prepare something. Make sure your story is compelling, entertaining and worth listening to.
- Practice. You need to practice. Even veteran presenters practice. Make sure you at least read it out loud a few times to develop a good rhythm.
- Pronunciate. You need to speak clearly. There’s no room for mumbling in a presentation. Let me toss another P in there – Project. Speak clearly and firmly to get your point across.
- Participate. You should always try to engage your audience. The sooner they feel like they’re part of what you’re doing, the better.
Wednesday, July 18, 2012
How to Make Your Words Memorable, Part 2
by Lisa B. Marshall
Wait, what did we talk about last week? Oh, yeah, that’s right…people forget stuff! That’s why this week we’re picking up with the second part of how to make your words more memorable. If you haven’t read Part 1 of this series, it’s helpful to read that first.
Last week the main point that I covered (besides the fact that forgetting was natural and normal) was the use of repetition. By repeating key ideas and phrases, you help to bolster learning with the goal of making the key words memorable. I used an example from Martin Luther King, Jr.’s famous speech:
Now is the time to rise from the dark and desolate valley of segregation to the sunlit path of racial justice.
Now is the time to life our nation from the quicksands of racial injustice to the solid rock of brotherhood.
But, I was a little sneaky because this example also uses a second technique for making your words memorable—word pictures.
Tip #3: Paint Word Pictures
MLK’s word choices painted images in the minds of listeners. In the Chris Gardner speech I mentioned last week, he also painted many word pictures. In case you don’t recall, Chris Gardner was the man who went from homeless to Wall Street success. His story was chronicled in the Will Smith film The Pursuit of Happyness. Since making it big, Gardner has delivered many speeches. Here’s one of his observations about being homeless that stood out for me: “The guy making $80,000 a year was strutting around like the NBC peacock, but he stockbroker in the red Ferrari making $80,000 a month was rolling like a rock star.” The words paint a picture, providing important contrast which makes Gardner’s words more memorable.
In general, analogies and metaphors are an effective way to paint word pictures. An analogy is just a comparison between two, often dissimilar, things. A metaphor is an expression of a concept in terms of another concept.
These figures of speech are particularly useful when explaining complex ideas because they can explain what you’re trying to say quickly and efficiently (especially when the thing you make the comparison to is well-known by the audience). They are extremely powerful when they are memorable and meaningful. Chris Gardner used the following analogy: “I decided I was going to become world class at something. The chaos of Wall Street, to me, was like reading a sheet of music. This is where I am supposed to be.” Where others saw chaos, he heard music. Great analogy.
Tip #4: Tell Stories
In fact, analogies are best when used as part of a larger personal story. The more your audience can relate to the feelings and values of the story, the more memorable it will be for them. Stories are how we learn from each other’s experiences. Stories are how we naturally communicate our ideas, values, and goals. Gardner told financial stories; tales from white-collar poverty: “With every dollar that came in, I had to make a choice. Pay the parking ticket, or pay the rent,” he explained to his rapt audience.
Tip #5: Use Surprising Facts
Analogies often help provide emotional support for your story, however, you’ll also want to include factual support; the more startling or unusual, the better. We tend to remember things that are unexpected or surprising.
Chris Gardner shared this interesting fact: “At this point in the 21st century, as many as 30% of homeless adults in America have jobs and go to work every day.” The 9,000 members of the audience suddenly looked at the people sitting next to them differently. I will remember, possibly forever, that statistic and how still the room suddenly felt. It had a dramatic affect on both the hearts and minds of the audience and that’s your goal when telling stories.
Tip #6: Choose Universal Themes
We tend to remember things that we can relate to. For Chris Gardner,
his stories were about a universal theme—personal relationships. He
said: “I grew up without a dad, but with a stepfather who daily reminded
me ‘I ain’t your daddy.’ So when people ask me about the most important
thing I can do with my life, I tell them: it’s to break the cycle of
men who were not there for their children.” Poetically, when Oprah asked
Gardner’s son about the one thing he remembered about this time in his
life, he answered, “Everywhere I looked, my father was there.”
If you want your presentation to be memorable, it’s critical to repeat
key phrases, to paint word pictures, and to tell stories with universal
themes. Be sure to sprinkle in analogies, metaphors, and surprising
facts. If you want others to act on your words, it’s important to follow
these tips to make your ideas memorable, powerful, and easily sharable
with others.
Monday, July 16, 2012
The Importance of Sharing Stories
by Lisa B. Marshall
When you’re speaking in front of an audience or making a presentation for a client, it’s really important to include stories. For each of your main points, that is for each question, secret, or tip, you’ll want to include a story that is an example of the idea you’re discussing.
This is crucial for a few reasons:
#1. It makes the presentation far more interesting and fun.
#2. In an informal and indirect way, it lets your customers and prospective clients hear about your professional experiences and it shows that you already have clients that pay for your expertise.
#3. Perhaps most importantly, people remember stories. People not only easily remember stories, but they retell them to other people—which can only help your business or cause!
Sunday, July 15, 2012
Saturday, July 14, 2012
Friday, July 13, 2012
Use Nervous Energy to Your Advantage
by Lisa B Marshall
Speaking in front of others involves risk. The risk of making a mistake. The risk of not knowing something. The risk of being judged. The risk of appearing stupid.
How to overcome speaker’s anxiety is probably the single most common question I get. For some people, the fear of speaking publicly is debilitating. They avoid making presentations, attending meetings, or even going to dinner parties because of this fear. Others mention physical responses: turning red, a shaky voice, feeling sick. For others it’s just a mild sensation of nervous energy, a dry mouth or maybe a faster pulse.
But here’s the secret to great public speaking: It requires nervous energy!
In my experience, it is rare is for someone NOT to feel some nervous energy when standing up in front of an audience. Whether we are about to be attacked by a tiger, or about to deliver a speech, the brain perceives physical or psychological stress. Instantly, it starts pumping chemicals through your body. Your heart beats faster. Your blood pressure increases. Your senses sharpen.
Having this response is a GOOD thing. Extra nervous energy helps us. Research suggests it can help you perform tasks more efficiently and can improve memory. Good stress is something we want. Good stress stimulates us. Use the energy to show your passion for the subject matter of your presentation. Use the energy for a stronger voice and varied inflection. Use the energy to move around the room. Use the energy to encourage interaction.
By channeling your nerves into creating positive attributes to your speech, you can utilize them to your advantage.
Wednesday, July 11, 2012
How to Make Your Words Memorable, Part 1
by Lisa B. Marshall
“I hate to disappoint you. But Will Smith isn’t coming.”
That was the first line of Chris Gardner presentation. He’s the inspiration behind Will Smith’s character in the film, The Pursuit of Happyness. And despite the unfavorable odds of recall, I clearly remember this opening line.
What do you remember about the last speech you heard? If you’re like most people, probably not very much.
Chris Gardner spoke to a crowd of about 9,000. For an hour, he
talked about his very personal journey from homelessness to Wall Street.
I have never been homeless and neither have I worked on Wall Street. No
connection there. But, do I remember very much about his speech? Yes, I
do.
Why do I remember it? What was it, specifically, that made it memorable?
In this two-part episode we’ll cover exactly what it is about a speech
that makes it stick in your mind, and learn how you can make your
presentations more memorable.
Tip #1: Remember That People Forget
First, remember that it’s natural to forget. We forget appointments,
we forget people’s names, we forget the plots of books we read. Heck, I
often forget what I’ve written in earlier The Public Speaker
episodes until someone reminds me! One explanation for forgetting is
trace decay. This theory suggests that learning etches a path in your
brain, like you make in the woods when you go for a walk. If you
continually walk along the same route, the path gets deeper. If you go a
different way, the original path eventually becomes overgrown—until it
disappears. So the less time you spend walking along the path, the
murkier it gets. It’s the same with memory.
A famous study on forgetting textbook materials compared the percentage
of material remembered after different intervals of time. The results
were fascinating: After one day, 54% was remembered. After two months,
only 14% was remembered. So you should expect that your audience will
forget part of what you say. The key is to know that it’s important to
use specific techniques so that some people will still remember it long
after it ends. What are these techniques? Read on.
Tip #2: Use Repetition
Make your key ideas stick by using and repeating key ideas and key phrases throughout your presentation. You might even consider starting or ending (or both) with your key phrase. These phrases are sometimes referred to as money lines or signature phrases.
I recently listened to a funny, short Tedx talk by Joe Smith, called, How to Use a Paper Towel. He repeated the words “shake” and “fold” many times during the talk and in fact, he even got the audience to join in by asking them to repeat the words aloud. It seems a bit hokey when you watch the presentation but it is because of the silly repetition that we are then able to remember the main points of this talk. I can personally attest it worked for me! Every time I’ve been in a public restroom since watching his talk, I’ve followed Joe’s shake and fold advice!
On a more serious note, you’re likely familiar with the repetition of key phrases from political speeches. In fact, our current president, Barak Obama, used this technique when he was still a senator:
Yes we can to justice and equality, Yes we can to opportunity and prosperity. Yes we can heal this nation. Yes we can repair this world. Yes we can.
Or perhaps you were first exposed to this technique when you heard the well-known 1963 speech from Dr. Martin Luther King, Jr.:
Now is the time to make real the promises of democracy.
Now is the time to rise from the dark and desolate valley of segregation to the sunlit path of racial justice.
Now is the time to life our nation from the quicksands of racial injustice to the solid rock of brotherhood.
Next week we’ll pick up from here in part two with more tips on making your presentations more memorable.
Tuesday, July 10, 2012
10 Tips for Public Speaking
proven tips on how to control your butterflies and give better presentations:
- Know your material. Pick a topic you are interested in. Know more
about it than you include in your speech. Use humor, personal stories and conversational language – that way you won’t easily forget what to say.
- Practice. Practice. Practice! Rehearse out loud with
all equipment you plan on using. Revise as necessary. Work to control
filler words; Practice, pause and breathe. Practice with a timer and
allow time for the unexpected.
- Know the audience. Greet some of the audience members as they arrive. It’s easier to speak to a group of friends than to strangers.
- Know the room. Arrive early, walk around the speaking area and practice using the microphone and any visual aids.
- Relax. Begin by addressing the audience. It buys you
time and calms your nerves. Pause, smile and count to three before
saying anything. ("One one-thousand, two one-thousand, three
one-thousand. Pause. Begin.) Transform nervous energy into enthusiasm.
- Visualize yourself giving your speech. Imagine
yourself speaking, your voice loud, clear and confident. Visualize the
audience clapping – it will boost your confidence.
- Realize that people want you to succeed. Audiences want you to be interesting, stimulating, informative and entertaining. They’re rooting for you.
- Don’t apologize for any nervousness or problem – the audience probably never noticed it.
- Concentrate on the message – not the medium. Focus your attention away from your own anxieties and concentrate on your message and your audience.
- Gain experience. Mainly, your speech should represent you — as an authority and as a person. Experience builds confidence, which is the key to effective speaking. A Toastmasters club can provide the experience you need in a safe and friendly environment.
Saturday, July 7, 2012
Monday, July 2, 2012
5 Unusual Ways to Become a Better Speaker
Sunday, July 1, 2012
Thursday, December 16, 2010
Perfect Your One Minute Business Commercial
The most important element of your one-minute commercial is to prepare. Preparation helps you become memorable! Remember that there are a number of others who are giving their one-minute presentations as well. You want to be THE MOST MEMORABLE One-minute around!
If you attempt to "wing" your one-minute commercial people will see through it. THIS IS YOUR TIME TO SHINE! MAKE AN IMPRESSION!!
It is important to spend five minutes updating your commercial regularly. If you take the time to break down your business commercial, highlight one important aspect and give instructions as to how your networking contacts can provide you with referrals, you will see an increase in business! But remember, it takes time to educate your networking partners on your business and will also take time to build the trust needed to get referrals.
Don't underestimate the power of a good One-Minute Commercial! Good one-minute commercials are one of the best ways to get referrals!