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Friday, July 6, 2012

Can Speaking Live Boost Your Business?

by Jo Foster, Love Your Small Business

A month ago I was invited to speak on a panel for women business leaders at the University of Canterbury. I was excited to accept, even though I felt a good dose of imposter syndrome creeping in.

Janine and I have always wanted to combine our online work with face-to-face workshops and events, so this felt like a great opportunity to get out in front of some women in our sector and test out how effective public speaking might be as a tool for getting the word out about our work.
 
To clarify, this is not the kind of event where you get up and do a hard sell of your business, so attending was not just about getting clients. From our perspective it was a great opportunity to speak live in front of women from our sector and to build relationships. As it turned out, it has also been great for our business for a whole lot of other reasons….

Preparation is a great learning exercise!  

In the time leading up to the panel event, I thought a lot about what I might have to offer to a discussion about 'women leading in business'. I have a good understanding of the reasons why women enter into the world of entrepreneurship, and the key challenges that women in business face, based on our recent survey of Kiwi and Ozzie women entrepreneurs, but I was also looking forward to hearing from others. 
I also wanted to make sure I conveyed professionalism, knowledge, and our core vision and values. It was a lot to think about, but I got a lot of value out of the process and the pressure of a looming event caused me to put some serious thought into it! As a result, I have improved my ability to articulate what we do and why we do it. 

Nerves in my handbag but there was fun to be had!

So – last Thursday I headed along to the panel accompanied by a good dose of nerves. I have done a lot of public speaking in previous jobs and feel confident, but this was the first time I had put myself out there representing Love Your Small Business….and I had a great time!
The panel was chaired well, with simple questions that led to a bunch of different opinions on the topic. There was heated discussion, as well as thought-provoking questions from the audience. I also had an opportunity to speak a little about what we do, so I focussed on how we empower women to achieve business success by helping them make that core connection between profit and purpose, which was great.

Can speaking live boost your business?

Yes. I believe it can. Even when the event you are speaking at is not appropriate for selling, it can still have a big impact on your business. There were several positive spin-off's from attending this event for us: 
  1. Nothing beats connecting face to face: While online business works on many levels, live face to face connection is where it's at! After speaking at this event I was approached by at least 5 women, all of whom have followed up by contacting me and want to build a relationship with Love Your Small Business. These people are now a part of our community and we are excited to have them onboard!  
  2. Instant feedback: I loved the instant feedback I received from being at a live event. It's just not quite the same online – the body language, facial expressions etc.really give you a sense of the impact you have had. I also received a great response to the work we are doing with women in biz, and that was awesome to hear.
  3. The opportunity to get your unique message across and draw like-minded people to your work: Helping women entrepreneurs connect with their personal purpose and values, then use them to guide their business decisions, is at the heart of what we do. And let me assure you, we follow our own advice! 
    Despite my nerves and the possibility that my opinion would set me apart from other panel members, I contributed to the discussion based on my own purpose, vision and values, as well as the ones I share with Janine in our work together at LYSB. I know that some of my values & beliefs about how to 'be' in business did not resonate with all members of the panel or the audience, but you could never hope to please everyone and nor did I want to.
    The important thing to me was that those women in the audience who spoke with me afterwards did resonate strongly with what I shared. They felt compelled to speak with me based on shared values, and a connection that goes beyond anything that hyped up sales and marketing could ever do!
I came away from this event having connected with some inspiring women, potential partners and clients. I also received a great big boost of confidence. So absolutely yes, speaking live can boost your business.
We will definitely keep doing what we're doing, getting out in front of people face to face, and continuing to develop our strategy so that we can get face-to-face with people more in the future.

Thursday, July 5, 2012

Use Public Speaking to Grow Your Business

by Pam Lawhorne

Public speaking can be one of the most powerful avenues for bringing in traffic, deals and a powerful reputation for your growing business. Why is public speaking so high impact? How can you find places to speak? How do you structure business deals with people who have audiences? These are some of the questions we’ll explore in this article.

The Potential Impact Of Public Speaking on Your Business
Anyone who’s heard you speak in person is a candidate for being a loyal customer. Furthermore, if you made a strong impression, influential business people may also invite you for business deals.

There’s something almost magical that happens when someone steps on stage. They’re automatically branded “The Expert.” People look at you with an air of authority and deference.
If you use this opportunity to demonstrate skill, knowledge and expertise, you’ll build a level of credibility that’s hard to rival through online newsletters or even one on one interactions.
You’ll be able to speak to larger and larger crowds, building a more and more solid reputation, getting more traffic and more business deals.

Getting Your First Few Speaking Gigs
The first and perhaps best place to start speaking is at Toastmasters. Toastmasters is an international organization with groups from as small as four people to as large as 100+, giving all its members the opportunity to learn how to speak in public.

You’ll learn skills like how to prepare a presentation, how to research in-depth facts, how to use your body and voice, how to use comedy and how to improvise on stage.

Once you have a fair bit of speaking experience under your belt, then proceed to the “small speaking circuit” first.

This is basically the local groups and meet-ups in your area. Look on Meetup for meet-ups related to your industry and meet their organizers. See if you can help out by offering your expertise. Also look into speaking at your local Chamber of Commerce.

Finding Larger Audiences to Speak To
How do you speak at conferences? Seminars? Larger audiences? Remember that conference organizers need good speakers and spend a considerable amount of time hunting down these speakers.

The trick is to start building relationships with as many influential people in your space as possible. Do this by attending conferences and seminars and deliberately meeting people who speak at conferences or have large email lists.

Also, if you have a clear offer for speakers, that can help. For example, if you sell a product or workshop and you’re willing to split profits 40%, that can go a long way towards convincing people with audiences to let you speak.

Before you have a solid reputation, some speakers may want to see a video or two of you on stage before letting you speak on their stage. They basically want to make sure you know how to speak before putting their reputation on the line for you.

If you don’t have a video like this, just have a friend film you speaking at a Toastmasters meeting and put it on YouTube.

To recap, build your speaking skills by speaking at Toastmasters, then start out in your local circuit through meet-ups and your chamber of commerce. Then, build your relationships and reputation and gradually work your way up to larger and larger audiences. The influence, traffic and reputation that you’ll build this way can completely revolutionize your business.

Monday, July 2, 2012

5 Unusual Ways to Become a Better Speaker

by Jeff Haden

You’ve been asked to speak at an important event. It’s a great opportunity and you should be thrilled—but since you rarely speak, especially in a formal setting, all you can think about is bombing.

Unfortunately, captivating an audience is definitely a skill that takes years to develop and hone. Since you don’t have that kind of time, here are five unconventional ways to become a better speaker almost overnight:

1. Share an emotional story. Many speakers tell self-deprecating stories but few can resist including the Tom Cruise “talk to me Goose” moment (4:20, NSFW) when all your mistakes and poor decisions and ill-fated tower flybys over an Admiral’s daughter finally came to a head and transformed you into the wonderful person you are today.

Admitting a mistake is great but not when used simply to show how far you’ve come. Instead just tell a story that relates to your topic and let your emotions show. If you were sad, say so. If you cried, say so. If you felt remorse, let it show. When you share real feelings you create an immediate and lasting connection with the audience. Emotion trumps speaking skills every time.

2. Pause for 8 to 10 seconds. There’s a weird phenomena that occurs when you stop talking. Pause for two or three seconds, the audience assume you lost your place. Pause for five seconds and the audience begins to think the pause is intentional... and starts wondering why. Pause for ten seconds and even the people who were immersed in Angry Birds can’t resist looking up.

Then when you start speaking again, the audience naturally 1) assumes the pause was intentional and 2) decides you’re actually a confident and accomplished speaker. Like nature a poor speaker abhors a vacuum and rushes to fill it, and only confident speakers—like you—feel secure in silence. While it won’t be easy, take one long pause to gather your thoughts and the audience will automatically give you speaker bonus points.

3. Ask a question the audience—and you—can’t answer. Speakers ask questions to engage the audience but that technique is often forced and tends to work about as well as this. Instead ask a question you know the audience can’t answer and then say,” That’s okay. I can’t either.” Explain why you can’t and then talk about what you do know. Most speakers have all the answers; the fact you don’t—and are willing to admit it—not only humanizes you but makes the audience pay greater attention to what you do know.

4. Find one thing no one knows. I’ve never heard someone say, “I was at this presentation the other day and the guy’s Gantt chart was amazing...” I have heard someone say, “Did you know when you blush the lining of your stomach also turns red?” Find a surprising fact or an unusual analogy that relates to your topic. Audiences love to cock their heads and think, “Hmmm...”

5. Never think “sales.” Most businesspeople assume they should capitalize on a speaking engagement to try to promote a product or service, win new clients, and build a wider network. Don’t. Thinking in terms of sales only adds additional pressure to what is already a stressful situation. Put all your focus on ensuring the audience will benefit from what you say; never try to accomplish more than one thing.

And don’t worry that you’ll be missing out on an opportunity: When you help people make their professional or personal lives better, you’ve done all the selling you’ll need to do.

Tuesday, June 26, 2012

Boost Your Business with Power Partners


 By Nina L. Kaufman, Esq
Begin with the end in mind
The most important question to ask yourself about alliances is: do I really need one? Many business owners run around trying to "collect" them for the sake of having them, without focusing on whether their own business needs will get met. Or whether the work to create and sustain the alliance will outweigh its benefits. Don't start by thinking, "I want to form an alliance - with whom can I do it?" Start with, "I have a business goal, and an alliance is a good way to get me there."
What are your immediate business goals? Maybe the goal is to increase your visibility in a certain market so that you can attract more clients. If so, what kind of clients? More of what you already have? Larger clients? Clients in a different industry? Will these be clients for your current product or service offerings, or do you want to branch out into new areas? The answers to these questions are vital, because they help you hone in on (1) whether you will truly benefit from an alliance at this point, (2) if so, who will be the most appropriate allies for your company, and (3) what will be the best approach in working with them.
Finding the Right "Power Partner"
Let's say you have decided that you can achieve your goal better, faster, more efficiently with an ally than by yourself. Now it's time to choose the right "power partners." "Power partners" are people or companies that can give your business the boost that you're seeking in the way that you're seeking it. How do you choose? Again, this ties back into the goals you have set for your business. Among other things, you'll want to ask yourself:
  • Does this person/company offer products or services that complement mine (direct competitors are often not a good power partner choice)?
  • Is the person/company attracting the kinds of clients I want to attract?
  • What is this person's/company's reputation (do your homework on this one - you do not want to get into bed with a bum)?
  • Is the person/company in an industry that I want to move into?
  • Is the person/company a larger (or smaller) business, and if so, will that make a difference in who controls the relationship?
  • How much experience does this person/company have?
  • Do I enjoy working with this person/company? What is their "corporate culture" like?
  • What are this person's/company's goals in collaborating with me/my company? Are they compatible with mine?
If you can answer "yes" to most of these questions, then you're off to a great start! Many small business owners don't take time to pre-qualify their power partners . . . which is a significant factor in why so many arrangements fail.
How do you want to work together?
Once you have selected your power partner, now focus on how you will work together. Will this be on an ongoing basis, or for a particular project? Will this be a long term arrangement, or will you want to keep it on a short fuse? Will you be collaborating for marketing purposes only, or will you be jointly pitching and serving clients? Will you work exclusively with your power partner, or will you have similar arrangements with others?
Although people use the term "strategic alliance" to refer to a whole spectrum of collaborative relationships (see our September 2005 article, "Watch Your Language"), the term is most apt for arrangements where you have committed to a longer time frame and more involved responsibilities (especially if money will be paid, joint clients developed, and intellectual property created).
Just like personal relationships, it's best not to get too heavily involved before you've had a chance to test the waters. Strategic alliances work best when they evolve naturally, over time, from successful collaborations . . . which is better than trying to force an alliance into being. Don't be afraid to start small.
As an example, I have colleagues whom I met initially at a networking event. We enjoyed each other's company and trusted each other's skills, so over the years we began sending clients to each other (a basic referral relationship). That has blossomed to our developing joint seminars that we pitched and presented to local banks and other institutions, which, in turn, opened up new avenues for clients for all of us (can you see the "power" that comes from a "power partner"?). We are now exploring the possibilities for products and materials that we can produce jointly. At each level, our experience working together suggested that a deeper relationship could deliver more value. By taking things step by step, we grew . . . with wonderful results!